100% Satisfaction Guaranteed
We put a lot of love and time into creating WonderSpark products and we hope that you will love them as much as we do. We are so committed to delivering these high quality products to you that we offer you a hassle-free 90-day Money Back Guarantee*.
We accept all returns within 90 days of delivery. If your item has a quality issue or manufacturing defect in its materials or workmanship, you can return it at any time.
*This guarantee will not be granted if the products are found to be damaged or misused intentionally. It will also not apply to custom products.
Let us help you before returning products – Because We Care!
Customer happiness is our top priority. If for any reason you are not satisfied with our products, please do not hesitate to contact us. We want to hear from you, so that we can make things right.
Returning product(s) to us is simple and easy!
1. Fill out WonderSpark Return Form (download here) and print it out.
2. Pack all items in original product packaging in a secure box. Enclose WonderSpark Return Form and your Original Receipt with your items.
3. Return shipping is at your expense. Please send the return package to the address below using any pre-paid trackable/insured shipping method. We cannot accept COD deliveries.
2117 Young America Dr,
Lawrenceville, GA 30043
We do not accept returns that are not purchased from our website.
Once we receive the returned product(s), we will process a full refund, minus shipping costs, gift wrap costs and other additional charges, if any, to your original form of payment immediately. Please allow 5 to 7 business days for your refund to be reflected on your credit statement.
Note: Orders with Free Shipping offer will have a non-refundable shipping charge of $4.99 (USA) or $9.99 (rest of the world).
We do not accept product exchanges. If you have changed your mind about a product you have bought, please return it following the instructions above and place a new order.